Cookie Policy

Cookie Policy

RTpetshop
Last updated: August 25, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to the site owner.

Cookies are not harmful — they cannot run programs or deliver viruses. They simply store small pieces of information that help improve your experience on our site.

Similar technologies such as pixels, web beacons, and local storage work in a comparable way and are also covered by this policy.

2. Why We Use Cookies

We use cookies and similar technologies to:

  • Keep our website functioning correctly
  • Remember your preferences and shopping cart
  • Understand how visitors use our site so we can improve it
  • Show you relevant content and advertising
  • Comply with legal and security requirements

Under the EU ePrivacy Directive and GDPR, we are required to obtain your consent before placing any non-essential cookies on your device. You can manage your preferences at any time — see Section 5.

3. Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are set in response to actions you take, such as logging in, adding items to your cart, or filling in forms.

Cookie / Provider Purpose Duration
Shopify session cookie Maintains your shopping session and cart Session
Shopify security token Prevents cross-site request forgery (CSRF) Session
Currency/language preference Remembers your selected region settings 1 year

Legal basis: Legitimate interests — no consent required.

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website. The data is aggregated and used to improve our site.

Cookie / Provider Purpose Duration
Google Analytics (_ga, _gid) Tracks page views, sessions, and user behaviour Up to 2 years
Google Analytics (_gat) Throttles request rate 1 minute
Shopify Analytics Internal store performance tracking Up to 1 year

Legal basis: Consent (Art. 6(1)(a) GDPR) — only set after you accept analytics cookies.

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your language or currency preference.

Cookie / Provider Purpose Duration
Language/currency preference Remembers your selected display settings 1 year
Recently viewed products Shows you items you browsed previously 30 days
Wishlist / saved items Retains items saved for later 30 days

Legal basis: Consent (Art. 6(1)(a) GDPR) or legitimate interests, depending on the cookie.

Marketing & Advertising Cookies

These cookies are used to build a profile of your interests and show you relevant ads on other platforms. They are set by our advertising partners and work by uniquely identifying your browser.

Cookie / Provider Purpose Duration
Meta Pixel (Facebook & Instagram) Tracks conversions and enables retargeting ads on Facebook and Instagram Up to 180 days
TikTok Pixel Tracks conversions from TikTok campaigns and enables retargeting Up to 13 months
Pinterest Tag Tracks conversions and enables Pinterest ads Up to 1 year

Legal basis: Consent (Art. 6(1)(a) GDPR) — only set after you explicitly accept marketing cookies.

Note: As RTpetshop grows and expands to new marketing platforms, this list will be updated to reflect any additional tracking technologies in use. We encourage you to check this page periodically.

4. Third-Party Cookies

Some cookies on our site are set by third parties. We do not control these cookies — they are governed by the privacy policies of the respective providers. Key third parties include:

We recommend reviewing these policies to understand how these providers use your data.

5. Managing Your Cookie Preferences

Via our consent banner

When you first visit rtshopstore.com, a cookie consent banner will appear. You can:

  • Accept all cookies — allows all categories including analytics and marketing
  • Reject non-essential cookies — only strictly necessary cookies will be set
  • Customise preferences — choose which categories to allow individually

Your choice is saved and respected on future visits. You can change your preferences at any time by clicking the “Cookie Settings” link in the footer of our website.

Via your browser settings

You can also control cookies directly through your browser:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

Please note that blocking all cookies may affect the functionality of our website, including your ability to add items to your cart or complete a purchase.

Opting out of specific third-party tracking

6. Cookie Consent & GDPR

Under the EU ePrivacy Directive and GDPR, we are required to:

  • Inform you clearly about the cookies we use before placing them
  • Obtain your freely given, specific, informed, and unambiguous consent before setting any non-essential cookies
  • Allow you to withdraw consent as easily as you gave it
  • Keep a record of your consent

We do not use pre-ticked boxes or assume consent from continued browsing. Strictly necessary cookies are the only ones set without consent.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time as our technology or legal obligations change. When we do, we will update the “Last updated” date at the top of this page. If significant changes are made, we may reset your cookie preferences so you can review and re-confirm them.

8. Contact Us

If you have any questions about our use of cookies, please contact:

RTpetshop
Email: contact@rtshopstore.com
Website: rtshopstore.com